Parents - Strawbridge Studios

Parents

How Can We Help?

Welcome to Strawbridge Studios Yearbooks!

How To Order- To order your yearbook, click the Order Pictures and Yearbooks button in the top right corner of your screen. Enter your yearbook access code, and click Find. You can then place your yearbook order.

Yearbook Order Status– If you have questions regarding your yearbook order, please contact our Customer Service department at (866) 624-6229 or cservice@strawbridge.net.

FAQs- View our Frequently Asked Questions about Yearbooks below!

Parent Yearbook FAQs (11)

  • How do I place an order for my yearbook?

    • You are typically able to purchase your book by cash, check, money order, or online with a credit card.  However, every school has a different payment arrangement, so please reference the yearbook envelope or flyer provided by your school for more information.

  • Can I pay online for my yearbook?

    • Most schools allow for online ordering through Strawbridge Studios.  Please reference the envelope or flyer provided by your school for more information.  If you do not have an envelope, please contact your school or email us at cservice@strawbridge.net.

  • Can parents order directly from Strawbridge after the order deadline?

    • The school manages the sale of their yearbooks, and we want to make sure each one they have on hand is sold first.  Please contact your school first to see if they are able to fulfill your order.

    If the school has closed their sale for the year, we will allow reorders to be placed.  There is a non-negotiable $10 reorder fee, and we do not provide personalization on reorders if the school previously offered that option.  Please email cservice@strawbridge.net for more information.

  • I would like to include personalization on the front cover, but it’s not listed on my form.

    • Not every school is signed up to allow for the option to have the name and/or picture on the front cover.  Unfortunately, if they did not choose this plan, we are unable to include personalization on the cover.

  • Can you send my yearbook directly to me or to a different address?

    • We are a wholesale provider and mail all books in bulk to the school.  Once the school has completely run out of books and closed their sales, you may call and place a reorder through our company

  • When will I receive my yearbook?

    • Yearbooks are typically distributed toward the end of the school year.  However, each school will have its own particular timeline for delivery.  Please contact the school’s yearbook advisor if you have specific questions regarding distribution.

  • Do you have copies of previous yearbooks?

    • We keep digital copies of yearbooks for the past 5 school years on file.  To place and order, please contact us at 866-624-6229.

  • I can’t remember if I already ordered a yearbook.

    • You will need to first contact the school’s yearbook advisor to see if they have an order for you.  If they do not have record, please contact us at cservice@strawbridge.net.

  • I need to cancel an order for a yearbook that I placed online.

    • Please email us at cservice@strawbridge.net or ybsupport@strawbridge.net and we can honor that request for you.

  • I ordered a yearbook and did not receive it.

    • Please contact the yearbook advisor at your child’s school as they manage the sale of their yearbooks.

  • There is an error with my yearbook.

    • Please email us at ybsupport@strawbridge.net and we will evaluate the error and correct it on a case by case basis.